Acceptable Use Policy

Version 2.0 | Effective date: Dec 1, 2024

Acceptable Use Policy

Version 2.0 | Effective date: Dec 1, 2024

Acceptable Use Policy

Version 2.0 | Effective date: Dec 1, 2024

Terms of Use

Please read this Acceptable Use Policy ("policy"; or "AUP") carefully before using any product from Writehand Limited (“Company”, "we", or "us") website, including, www.writehand.ai , or any service (collectively, the “Services") operated by Us. Use of the Services is subject to this Acceptable Use Policy. We reserve the right to change this policy at any time and will use commercially reasonable efforts to notify you of such changes. To ensure your compliance with this policy, we advise that you frequently visit this page.


The Site and Services that are accessible through the writehand.ai   domain name (the “Site”) are provided by WRITEHAND LIMITED (hereinafter referred to as “us”, “we” or the “Company”), a registered New Zealand company with registered address at 1E/3 Dakota Buildings, Cheshire Street, Parnell, Auckland 1052, and New Zealand Business Identification Number 9429042033851. You may contact us by filling out our contact form or sending an email to support@writehand.ai.


Capitalized terms have the meaning stated in the applicable Agreement between Customer

("Customer", "you" or "your") and Company. To the extent of any conflict between such agreement and this AUP, this AUP shall govern.


PROHIBITED USES


Customer shall not transmit any Input to the Services or use any Output (collectively, Content) that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, Content that is:


unlawful or promotes unlawful activity;

defamatory, discriminatory, or mean-spirited content, including references or commentary about

religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups;

spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain

letters, any other form of unauthorized solicitation, or any form of lottery or gambling;

infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright,

right of publicity or other rights; impersonating any person or entity including Company and its employees or representatives; violating the privacy of any third person;

false; sexual, religious or political in nature; Child Sexual Abuse Material or which otherwise exploits or harms children; hateful, harassing or violent; malware; or fraudulent or deceptive.


In addition, using the Services for any of the following types of businesses, hobbies, or applications:


Activity that has a high risk of physical harm, including: Weapons development, Military and warfare, Management or operation of critical infrastructure in energy, transportation, and water, Content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders.


Activity that has high risk of economic harm, including:


Multi-level marketing

Gambling

Payday lending

Automated determinations of eligibility for credit, employment, housing, educational institutions, or

public assistance services

Fraudulent or deceptive activity, including:

Scams

Coordinated inauthentic behavior

Plagiarism

Academic dishonesty

Astroturfing, such as fake grassroots support or fake review generation

Disinformation

Spam

Pseudo-pharmaceuticals

Adult content, adult industries, and dating apps, including:

Content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes

sexual services (excluding sex education and wellness)

Erotic chat

Pornography

Political campaigning or lobbying, by:

Generating high volumes of campaign materials

Generating campaign materials personalized to or targeted at specific demographics

Building conversational or interactive systems such as chatbots that provide information about

campaigns or engage in political advocacy or lobbying

Building products for political campaigning or lobbying purposes

Activity that violates people’s privacy, including:

Tracking or monitoring an individual without their consent

Facial recognition of private individuals

Classifying individuals based on protected characteristics

Using biometrics for identification or assessment

Unlawful collection or disclosure of personally identifiable information or educational, financial, or other

protected records

Engaging in the unauthorized practice of law, or offering tailored legal advice without a qualified person

reviewing the information

Offering tailored financial advice without a qualified person reviewing the information

Telling someone that they have or do not have a certain health condition, or providing instructions on

how to cure or treat a health condition

High risk government decision-making, including:

Law enforcement and criminal justice

Migration and asylum


ADDITIONAL REQUIREMENTS


Any content that is provided to your clients, customers or other third parties must be reviewed by a qualified professional in that field prior to dissemination. Your business is responsible for the accuracy and appropriateness of that information. In addition, consumer-facing uses of the Output in medical, financial, and legal industries; in news generation or news summarization; and where else warranted, must provide a disclaimer to users informing them that AI is being used and of its potential limitations. Content creators who wish to publish their first-party written content (e.g., a book, compendium of short stories) created in part using the Services are permitted to do so under the following conditions:


i) The published content is attributed to your name or company.

ii) The role of AI in formulating the content is clearly disclosed in a way that no reader could

possibly miss, and that a typical reader would find sufficiently easy to understand.

iii) Users should not represent AI-generated content as being wholly generated by a human or

wholly generated by an AI, and it is a human who must take ultimate responsibility for the

content being published.


ENFORCEMENT


Your Services may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account. A violation of this AUP shall be determined in Company’s sole discretion. You agree that violations of this AUP by Customer or any person or entity acting under Customer’s account to use the Services will, in addition to any other remedies including possible criminal prosecution, result in termination of your access to the Services and deletion of your data. In addition, violation of this AUP may result in tracking information being stored to identify the offending person, and permanent restriction from holding an account on the Services.


REPORTING VIOLATIONS


To report a violation of this policy, please contact us at legal@writehand.ai

Please read this Acceptable Use Policy ("policy"; or "AUP") carefully before using any product from Writehand Limited (“Company”, "we", or "us") website, including, www.writehand.ai , or any service (collectively, the “Services") operated by Us. Use of the Services is subject to this Acceptable Use Policy. We reserve the right to change this policy at any time and will use commercially reasonable efforts to notify you of such changes. To ensure your compliance with this policy, we advise that you frequently visit this page.


The Site and Services that are accessible through the writehand.ai   domain name (the “Site”) are provided by WRITEHAND LIMITED (hereinafter referred to as “us”, “we” or the “Company”), a registered New Zealand company with registered address at 1E/3 Dakota Buildings, Cheshire Street, Parnell, Auckland 1052, and New Zealand Business Identification Number 9429042033851. You may contact us by filling out our contact form or sending an email to support@writehand.ai.


Capitalized terms have the meaning stated in the applicable Agreement between Customer

("Customer", "you" or "your") and Company. To the extent of any conflict between such agreement and this AUP, this AUP shall govern.


PROHIBITED USES


Customer shall not transmit any Input to the Services or use any Output (collectively, Content) that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, Content that is:


unlawful or promotes unlawful activity;

defamatory, discriminatory, or mean-spirited content, including references or commentary about

religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups;

spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain

letters, any other form of unauthorized solicitation, or any form of lottery or gambling;

infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright,

right of publicity or other rights; impersonating any person or entity including Company and its employees or representatives; violating the privacy of any third person;

false; sexual, religious or political in nature; Child Sexual Abuse Material or which otherwise exploits or harms children; hateful, harassing or violent; malware; or fraudulent or deceptive.


In addition, using the Services for any of the following types of businesses, hobbies, or applications:


Activity that has a high risk of physical harm, including: Weapons development, Military and warfare, Management or operation of critical infrastructure in energy, transportation, and water, Content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders.


Activity that has high risk of economic harm, including:


Multi-level marketing

Gambling

Payday lending

Automated determinations of eligibility for credit, employment, housing, educational institutions, or

public assistance services

Fraudulent or deceptive activity, including:

Scams

Coordinated inauthentic behavior

Plagiarism

Academic dishonesty

Astroturfing, such as fake grassroots support or fake review generation

Disinformation

Spam

Pseudo-pharmaceuticals

Adult content, adult industries, and dating apps, including:

Content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes

sexual services (excluding sex education and wellness)

Erotic chat

Pornography

Political campaigning or lobbying, by:

Generating high volumes of campaign materials

Generating campaign materials personalized to or targeted at specific demographics

Building conversational or interactive systems such as chatbots that provide information about

campaigns or engage in political advocacy or lobbying

Building products for political campaigning or lobbying purposes

Activity that violates people’s privacy, including:

Tracking or monitoring an individual without their consent

Facial recognition of private individuals

Classifying individuals based on protected characteristics

Using biometrics for identification or assessment

Unlawful collection or disclosure of personally identifiable information or educational, financial, or other

protected records

Engaging in the unauthorized practice of law, or offering tailored legal advice without a qualified person

reviewing the information

Offering tailored financial advice without a qualified person reviewing the information

Telling someone that they have or do not have a certain health condition, or providing instructions on

how to cure or treat a health condition

High risk government decision-making, including:

Law enforcement and criminal justice

Migration and asylum


ADDITIONAL REQUIREMENTS


Any content that is provided to your clients, customers or other third parties must be reviewed by a qualified professional in that field prior to dissemination. Your business is responsible for the accuracy and appropriateness of that information. In addition, consumer-facing uses of the Output in medical, financial, and legal industries; in news generation or news summarization; and where else warranted, must provide a disclaimer to users informing them that AI is being used and of its potential limitations. Content creators who wish to publish their first-party written content (e.g., a book, compendium of short stories) created in part using the Services are permitted to do so under the following conditions:


i) The published content is attributed to your name or company.

ii) The role of AI in formulating the content is clearly disclosed in a way that no reader could

possibly miss, and that a typical reader would find sufficiently easy to understand.

iii) Users should not represent AI-generated content as being wholly generated by a human or

wholly generated by an AI, and it is a human who must take ultimate responsibility for the

content being published.


ENFORCEMENT


Your Services may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account. A violation of this AUP shall be determined in Company’s sole discretion. You agree that violations of this AUP by Customer or any person or entity acting under Customer’s account to use the Services will, in addition to any other remedies including possible criminal prosecution, result in termination of your access to the Services and deletion of your data. In addition, violation of this AUP may result in tracking information being stored to identify the offending person, and permanent restriction from holding an account on the Services.


REPORTING VIOLATIONS


To report a violation of this policy, please contact us at legal@writehand.ai

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